United Airlines gave WHAS this response to the incident:
“Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologize for the overbook situation.”
United Airlines has since posted a response on its Twitter page saying that they are reaching out to the passenger in question “address and resolve this situation.”
Passengers, before they boarded the flight Sunday, were offered $400 and a hotel room to willingly relinquish their seat to take a later flight scheduled for Monday, The Courier-Journal reported. When they boarded, they were told that four people would have to disembark and the offer was increased to $800. When no one volunteered, a computer randomly picked four passengers. A couple agreed to leave the flight, but the man in the video refused, , The Courier-Journal reported. There is no word who the fourth person was or if he or she left the flight.
Last month, teens who boarded a flight wearing leggings were removed by United Airlines. Three girls were traveling on an employee pass and the airline said that it has a no-leggings policy for employees when using the pass. Two of the girls left the flight. A third, who was also wearing leggings, put a dress on over the tight-fitting pants and was allowed on the flight.