NPR reported that Cigna used the UCLA Loneliness Scale -- one of the best-known tools for measuring loneliness -- to obtain results. The questionnaire, from University of California, Los Angeles, calculates a loneliness score based on a series of statements and a formula. Those who score between 20 and 80 are considered lonely. The higher the score, the more socially isolated and lonely the respondent is.
Twenty questions are on the questionnaire, which is balanced between positive, such as “How often do you feel outgoing and friendly?” and negative, such as, “How often do you feel alone?”
Forty-six percent of those surveyed said they sometimes or always feel alone. Forty-seven percent said they sometimes or always felt left out.
Other results said Americans who live with others were less likely to report feeling lonely, and those who were single parents or guardians were more likely to be lonely although they lived with children. About 43 percent of Americans said they sometimes or always feel their relationships are not meaningful. Fifty-three percent said they have meaningful in-person social interactions on a daily basis, and 27 percent rarely or never feel as though there are people who understand them.
Although young adults in the study have reported being the loneliest, the study reported that social media is not a sole predictor of loneliness. Those who spend more time or less time than desired with family have similar feelings of loneliness. Those who reported that they work, sleep and exercise just the right amount had lower loneliness scores.
“There is an inherent link between loneliness and the workplace, with employers in a unique position to be a critical part of the solution,” Dr. Douglas Nemecek, Cigna chief medical officer for behavioral health, said in the release. “Fortunately, these results clearly point to the benefits meaningful in-person connections can have on loneliness, including those in the workplace and the one that takes place in your doctor’s office as a part of the annual checkup.”
Independent market research company Ipsos, founded in France in 1975, conducted the study in the form of a poll on behalf of Cigna, the news release said. The poll was conducted online in English from Feb. 21 - March 6, 2018.